Privacy policy

Jaadu Ltd is a registered business, 47 Bushey Hill Road, SE5 8QF.

What information do we collect?

We may collect, store and use the following kinds of personal data:

(a) information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type, referral source, length of visit and number of page views);

(b) information relating to any transactions carried out between you and us on or in relation to this website, including information relating to any purchases you make of our goods or services;

(c) information that you provide to us for the purpose of registering an account with us (including check out information [email address, shipping and billing addresses]);

(d) information that you provide to us for the purpose of subscribing to our website services, email notifications and/or newsletters;

(e) any other information that you choose to send to us.

Using your personal data

Personal data submitted on this website can be used for the purposes specified in this privacy policy or in relevant parts of the website.

We may use your personal information to:

(a) administer the website;

[(b) improve your browsing experience by personalising the website;

(d) send to you goods purchased via the website, and supply to you services purchased via the website;

(e) send statements and invoices to you, and collect payments from you;

(f) send you general (non-marketing) commercial communications;

(g) send you email notifications which you have specifically requested;

(h) send to you [our newsletter and other] marketing communications relating to our business which we think may be of interest to you by post or, where you have specifically agreed to this, by email or similar technology (you can inform us at any time if you no longer require marketing communications), this includes marketing and information about Jaadu Travel;

(i) deal with enquiries and complaints made by or about you relating to the website.

Payment

All orders made with jaadu,co,uk are paid for through PayPal or Stripe, meaning that Jaadu is never privy to any payment details. Please read PayPal’s and Stripes own privacy policies for more information on how your personal details are stored by them. Jaadu will never share or publish customers’ shipping addresses or other details to any third party. We will never ask you to confirm any credit card or other payment details via email. If you receive an email claiming to be from info@jaadu.co.uk asking you to do so, please do not respond to it. Do let us know if you suspect any activity of this kind.

Mailing lists

Jaadu’s newsletters are sent via Mailchimp. The subscription process via the website includes a secondary ‘opt in’, meaning the subscriber will receive an email after initial sign up asking them to confirm subscription to Jaadu’s mailing list. Jaadu will never release personal contact information to any third parties for marketing or mailing purposes. All Jaadu emails include an ‘unsubscribe’ button should users wish to stop receiving emails from Jaadu.

Cookies

jaadu.co.uk uses cookies to analyse general user experience on the site. On arrival to jaadu.co.uk, a cookie banner is in use to notify users of the use of cookies. This is in line with EU law. By clicking ‘continue’ on this banner, users accept jaadu.co.uk's gathering of anonymous information. This information will only ever be used to help us to track and analyse how users as a whole use the site and improve our offering. Cookies are not used to identify individual preferences and do not inform Jaadu’s marketing.

Security of your personal data

We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.

[We will store all the personal information you provide on our secure (password- and firewall- protected) servers. All electronic transactions you make to or receive from us will be encrypted [using SSL technology].

Of course, data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.

You are responsible for keeping your password and user details confidential. We will not ask you for your password.

Third party websites

The website contains links to other websites. We are not responsible for the privacy policies or practices of third party websites.

This privacy policy was last updated on the 23rd March 2018.

Contact Us

Email: info@jaadu.co.uk

Address: 47 Bushey Hill Road, SE5 8QF.

Phone: 0208 761 9041